FAQs

Restaurant, cinema & Arena Walk times vary. On Sunday our six largest stores are open 11am – 5pm. See here for full details.

Yes, there are several multi-storey car parks across Wembley Park.

The closest one to the LDO is Red Car Park (HA9 0DS). The car parks have designated spots for disabled parking. For full car park information click here.

London Designer Outlet is well served by the local tube, train and bus networks. For all public transport information click here.

Yes, we have baby changing rooms within the LDO to ensure a comfortable experience for families with young children.

Yes, our shopping centre is wheelchair accessible, with ramps and lifts located throughout the LDO.

We have disabled toilet facilities that are RADAR key operated. We also have a Shop Mobility service for those who need help getting around the centre. 

We love dogs and the LDO has recently become a dog friendly centre.

Each store is different so please check the individual store pages for full information. Guide dogs and support dogs are welcome everywhere.

We have maps located throughout the LDO. Our centre map is also available to view here. If you still can’t find what you are looking for, head to Guest Services and one of the team will help you.

Yes, we offer gift cards that can be purchased at Guest Services (located next to Clarks) or online via our website. These gift cards can be used at any participating store within the LDO.

Yes! We love to support independent makers and retailers from our local community. We have the Cart Collective for this. For more information and to get in touch see here.

Yes, we always love hosting local talent at the LDO and we have just launched two new event spaces. The cube and the light stage. If you are interested in bringing your group to the LDO get in touch with us via our contact form.

We welcome your feedback and encourage you to reach out to our guest services team: [email protected]

Or, phone: 020 3744 4470. For full information see our Contact Us page.